Question 1

What is KYC and KYB verification?

Accepted Answer

KYC verifies individual identity; KYB verifies businesses, ownership and corporate documents to meet AML and compliance regulations.

Question 2

How fast is the verification process?

Accepted Answer

Most identity checks complete in under 30 seconds. KYB and manual review typically finalize within 24 hours.

Question 3

Is my data secure?

Accepted Answer

Yes. We use end-to-end encryption, SOC2-aligned controls and follow GDPR and local data protection laws.

Question 4

Do you support global documents?

Accepted Answer

We support 10,000+ document types across 200+ countries with continuously updated templates.

Question 5

Can I integrate via API?

Accepted Answer

Yes—our REST API and SDKs let you embed verification flows in hours.

Question 6

What payment methods are accepted?

Accepted Answer

We accept all major cards, wire transfers and crypto for enterprise customers.

Question 7

Do you offer refunds?

Accepted Answer

Yes, within our refund policy when verification cannot be completed for technical reasons.

Question 8

How does pricing work?

Accepted Answer

Pick a monthly plan or pay per verification. Enterprise volumes get custom pricing—contact sales.

Frequently asked questions